npower to freeze prices this winter and end cold doorstep selling
Speaking in advance of a major energy summit Volker Beckers, CEO of RWE npower, made a new commitment to npower customers for the forthcoming winter. "I know people want some certainty on energy prices, so today I am announcing that we will freeze the prices for all of our customers on standard residential tariffs for the coming winter period so that they can budget with confidence"
He continued: "I am very aware that there have been significant increases in the cost of living. Itís a global phenomenon affecting food prices, fuel prices and other household costs including energy prices. There are many fixed price deals around currently but most charge a premium or have exit fees, unlike our commitment for this winter. For those who want protection for two winters we have a new fixed tariff available at the same price as our standard tariff."
Further changes regarding cold selling on the doorstep were also announced today.
"We have been reviewing our approach to doorstep selling through our direct labour force, consultation meetings have been held with representatives of our sales staff and we will cease cold selling on the doorstep through our internal teams on 30 November. Our arrangements in relation to doorstep selling with our third party direct marketing provider will also come to an end at the same time. So we will be stopping cold selling on the doorstep at the end of next month."